Please review the following Ordering Policies and Procedures. By placing an order through our website, Scintus.com (our 'Site'), or by phone, you agree to the following:

Placing an order

Placing an order is simple. Using our Site, simply click on the shopping cart icon(s) next to your favorite images to add those images to your shopping cart. The upper right hand corner of the website will update real-time to reflect the total number of items currently in your shopping cart. When you’re ready to checkout, simply click on the shopping cart icon in the upper right hand corner of the website or select “My Shopping Cart” from the “My Account” menu, and you will be taken to your Shopping Cart Detail page to begin the checkout process.

Upon completing the checkout process, you will be shown an Order Confirmation page; this order confirmation will also be emailed to you. All sales are subject to availability, current pricing, and credit card approval. Your order will not be finalized until availability and current pricing has been confirmed and payment processed in full. In the event shipping details still need to be determined, a Scintus representative will follow-up with you to confirm precise shipping costs before finalizing your order. An invoice will be mailed with your prints.

If you have any trouble ordering online, we would be more than happy to take your order by phone. All custom size orders must be placed by phone. If, for whatever reason, we are unable to accept or fulfill your order, we will contact you by phone or email. In the event your credit card has already been charged, the full amount charged will be credited to your card.

By placing an order through our Site or by phone, you agree to our Site's general usage Terms and Conditions. If you do not agree with these terms and conditions, please do not place an order.

Pricing and Availability

All prices are shown in U.S. Dollars. Customers must pay for products and services in U.S. Dollars. Pricing and availability are subject to change at any time without notice.

The total cost of your order will include the price of your print(s), plus shipping and handling, plus sales tax (for orders shipped within the state of Massachusetts).

Payment Options

We currently accept payment by Visa, Mastercard, Discover, and American Express credit cards. You must be 18 years of age or older to place an order.

Delivery Time

Average delivery time is 4 to 6 weeks. All prints are produced to order and are produced to an exacting standard that necessitates the extended turnaround. Think of it like ordering a custom piece of furniture. It takes time, but the end result is always more than worth the wait.

Shipping

All prints are shipped via FedEx and include insurance. For items shipped within the U.S., shipping will be calculated during the checkout process. Larger orders, international orders, and orders containing original flatworks will display a shipping value of “TBD” or “To Be Determined”. Under such circumstances, once your order has been submitted, a Scintus representative will follow-up with you to confirm precise shipping costs before finalizing your order. If, for whatever reason, you have reason to be concerned about the status of your delivery, please contact us.

Return Policy

In the unlikely event your prints arrive damaged, contact us immediately. A Scintus representative will walk you through returning the damaged print(s), obtaining a full refund, and/or exchanging your print(s).

Quality Guarantee

If you are at all unhappy with the quality of your print, contact us immediately. The quality of our prints is something in which we take great pride, and we’re not happy if you’re not happy. A Scintus representative will walk you through returning the print(s), obtaining a full refund, and/or exchanging the print(s). Because we do not accept general returns for exchange or refund (see below), this guarantee is offered on an honor system basis.

**The above exceptions notwithstanding, because all prints are produced to order, we do not accept general returns for exchange or refund. As such, please take extra care in selecting the image(s) and size(s) for your intended display space.**

Any and all return requests must be made within 21 days of the date on which your prints were delivered. All returns must be shipped via FedEx or UPS, must be returned in their original packaging, must be in their original condition, must include their original invoice, and must apply to a specific Return Authorization #.

Ownership

By purchasing artwork through Scintus, you only acquire rights of ownership to the physical works themselves. You do not acquire any right, title, or interest in or to any copyright, reproduction rights, or other intellectual property rights subsisting in the work itself, which rights are exclusively reserved by the owner of the underlying copyright or other intellectual property rights.